XPlan Adviser Support / Help Desk

Head Office, Administration and Adviser Support

Daily answers to general 'How do I?' XPlan questions
Replacing Standard Iress telephone help-desk Support
Providing answers to standard and complicated queries
Monitoring of requested XPlan enhancement requests (through OCS and Iress)

We can provide ad-hoc or on-going XPlan Administration and Adviser Support for all head office staff.

Our helpdesk/support staff are experienced Para-planners & Administrators with extensive XPlan knowledge enabling our team to be able to provide not just software but relevant technical financial planning support as well.

Support Times:

Provided from 9.00am – 5.30pm, weekdays. (EST time)

Method:

Dedicated email and telephone support to staff.

Email:	support@oncuesupport.com.au
Toll free:	1300 85 84 93

Support Calls:

If urgent all email enquiries will be dealt with before and after hours.

Mobile: 0414 90 92 91
Phone: 1300 85 84 93
Fax: (02) 9285 0507

info@oncuesupport.com.au