About Us

Our team are committed to providing excellent service and creating long lasting relationships with our clients, business partners and industry associates. Careful consideration is put into each and every decision to ensure all parties benefit and continue to grow.

OCS provides a number of services to various clients in the financial planning industry, ranging from large corporate companies to small boutiques.

Our customised service is tailored to you and your Adviser companies so that all staff and advisers extract the optimum potential from the software, thereby improving client services levels, client relationships, staff productivity, client and employee satisfaction, efficiency and last but not least, profitability.

Over the past 7 years OCS has continued to grow and support the industry as a company that prides itself on being efficient, independent and professional. We have completely focused our efforts on being a 100% service based company, which means that the team at OCS is committed to providing the very best service to our clients.

Our goal is to assist individuals or entire member networks with simple efficient business support solution.


Our services include:

  • Paraplanning
  • Software Training
  • Help desk style software support
  • Site Administration for XPlan from a head office perspective
  • Coding and template design
  • Software implementation
  • PD Presentation
  • Software Comparisons
  • Training Guides and manual and more


Laila Macri
Managing Director
On Cue Support Pty Ltd

Mobile: 0414 90 92 91
Phone: 1300 85 84 93
Fax: (02) 9285 0507
  info@oncuesupport.com.au